Why do I get blank page after publish Crystal Reports 13 ( Visual Studio 2010 ) to IIS?
This issue does not occur in local but happens when you host the site on server in IIS. Actually the cause of the issue is that Crystal Report is unable to find the required JavaScript (JS) files to render the report in browser
Below are the steps to resolve the issue
Resolution 1:
1. Downloading and installing runtime for Crystal Reports 13 for Visual Studio 2010. (You might want to skip this step if you already did this before and your application is working locally).
2. Once the runtime is installed. Crystal Reports will install the required support files in the location of your local computer:
C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13
3. Copy the entire Crystal Report Support folder C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13 to your Website's SITE_ROOT\aspnet_client\system_web\4_0_30319 folder.
4) If you do not have a \aspnet_client\system_web\4_0_30319 folders in your website's root. Please create them manually and then copy the crystalreportviewers13 into it.
Note: the version number '4_0_30319' is not fixed, it might be changed because of asp.net version. You can try to change this folder name to 4_6_1069 if 4_0_30319 not work.
Resolution 2:
Add below lines in web.config of the web application.
<configSections>
<sectionGroup name="businessObjects">
<sectionGroup name="crystalReports">
<section name="rptBuildProvider" type="CrystalDecisions.Shared.RptBuildProviderHandler, CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null" />
<section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
</sectionGroup>
</sectionGroup>
</configSections>
<businessObjects>
<crystalReports>
<rptBuildProvider>
<add embedRptInResource="true" />
</rptBuildProvider>
<crystalReportViewer>
<add key="ResourceUri" value="~/crystalreportviewers13" />
</crystalReportViewer>
</crystalReports>
</businessObjects>
This is all to make the Crystal Reports 13 work on our server. Article ID: 357, Created: March 10, 2013 at 7:08 PM, Modified: May 1, 2016 at 10:05 PM