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What to do if my website stats are not updated?
cPanel
The websites statistics on our servers are updated every 24 hours. This update may be delayed by high server load or software problems.
If you want to manually refresh website stats, follow the steps below:
1. Log into your
cPanel
>
Files
section >
File Manager
menu:
2. Find the
tmp/awstats/awstats.yourdomain.com.conf
file, right-click on it and select
Edit
:
3. Use search to look for the following line:
AllowToUpdateStatsFromBrowser=0
update it to
AllowToUpdateStatsFromBrowser=1
and
Save the changes
:
4. Now go back to
Awstats
:
There you will see
Update now
option. Feel free to use it to force the webstats update:
NOTE:
As server updates Awstats once in 24 hours, the Update now option will disappear after some time.
You can re-add it later per guidelines above if required.
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