When you receive spam from your own domain name, t
here's very little you can do to fix this. This is called email spoofing. The spammer fakes their email address as your address and sends you the mails.
The only thing you can do is to
1) Setup an SPF record for your domain name. You can do this in your Control Panel -> DNS Manager. We've given SPF examples there.
2) Tighten the spam filter, but that might block some of your legit emails as well. To tighten
your spam settings, please log in to your webmail as '[email protected]' and go to the Security Setting.
Here's some more information from Google about email spoofing. Gmail has the same issues, and no one can really fix this problem at this time. https://support.google.com/mail/answer/50200?hl=en
If you need more help, please contact support.
Article ID: 1529, Created: October 28, 2013 at 8:51 PM, Modified: March 13, 2020 at 4:13 AM