Symptoms
When you attempt to send or receive email, you see one of the following error messages.
- The server could not be found. (Account:account name, POPserver:'mail', Error Number: 0x800ccc0d)
- Task 'server name - Sending and Receiving' reported error
(0x800ccc0f): 'The connection to the server was interrupted. If this
problem continues, contact your server administrator or Internet
service provider (ISP). The server responded: ? K'
- Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account. account name, Server: 'server name',
Protocol: POP3, Server Response: '+OK', Port: 110, Secure(SSL): N0,
Error Number: 0x800ccc0f
Assumption
You have confirmed that your email settings in Outlook or Outlook Express are correct.
Possible solution 1:
You have a firewall. The firewall may be causing this error. Configure
your firewall software to grant access to the Internet for the
following files.
For Outlook Express: Msimn.exe
For Outlook: Outlook.exe
By default, most e-mail clients have to have outbound access on port 110 (POP3) and inbound access on port 25 (SMTP).
Possible solution 2:
You have enabled Norton antivirus email feature. Please disable it to try again.
Possible solution 3:
Your ISP has blocked port 25 for outgoing mail. This is becoming quite
common, so we also provide outgoing mail service on port 8889. If you
have ruled out anti-virus or firewall interference, try changing your
SMTP setting from port 25 to 8889.
Article ID: 117, Created: July 5, 2012 at 2:25 AM, Modified: January 9, 2013 at 5:40 PM